Frequently Asked Questions


What type of film do you process?

35mm Color and BW Negative, 16mm and Super 16mm Color and Black and white negative, 16mm Black and White Reversal, Super 8mm Black and White Reversal, Super 8mm Color Negative. We can also cross process color reversal as negative, and can run bleach bypass processing on color negative films.


Can you transfer film to digital?
Yes. We will convert the film to a digitized format and record it to your choice choice of digital media.


How long will it take to process my order?
A typical turnaround for negative processing with a video transfer or print is 2-3 days. Black and White Reversal films are processed daily. Color Negative film is processed daily. Black and white Negative film is processed twice a week. Super 8mm Color negative film is typically developed twice a week. Rush orders are available for an additional cost.


How much will it cost to ship my order?
Click on the ‘shipping tips and estimates’ tab to get a reasonable estimate of the cost.


I am shipping my film to Cinelab, what is important for me to know?
Following these tips will help us process your order quickly and efficiently and get it back to you the way you want it. First, make sure you fill out the order form completely and all information is clearly legible. Package your film in light-safe, taped cans. Indicate “FILM- NO XRAY” on the outside of the package. Each film can should be labeled indicating 1: Type of film, emulsion number, camera roll # and project title with your name and any special instructions.


Do you process reversal film?
Yes, we process reversal for B&W 16mm and Super 8mm films. We currently do not offer Ektachrome color reversal processing but we can cross process this type of film as a negative.



Do you have 2k scan capabilities?
Yes. We have the latest Imagica Steady Frame 2k data scanner.


What is the upgraded 1080p option?
When the film is transferred in one of our 2 telecine suites to digital format, the film resolution is greatly enhanced to 1080p. This is offered at a reasonable per-foot price without the hourly cost of a high definition telecine suite.


Can I supply my own tape stock or portable hard drive for the transfer?
Yes, however, there is no guarantee against defects in the tape or the failure of your hard drive. How many stops can film be pushed/pulled? Two stops is the maximum this lab will push or pull film. We can only push or pull BW reversal one stop.


Can I shoot old film and what might the results be?
In general dated film has lower contrast and increased grain - this is called base fog. You should always shoot a test roll to determine the state of the stock before you begin shooting your film. We advise that you do not use dated film if the footage is critical. Older forms of ektachrome or kodachrome may require an antiquated developing process and you should call the lab to ask if it is possible for us to work with it. If not we may be able to reccommend a lab who can.


Do you do tail tests?
Yes we do. They cost $10 per tail test.



Find out more about processing and other
lab terms on our FILM SCHOOL page.